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  • What is virgin hair?
    Raw hair Healthiest cuticles Can be dyed and bleached Burnt, the hair is reduced to ashes
  • Why do my hair extensions get tangled?
    Your hair extensions can tangle due to dryness, oil and dirt build-up, salt water, chlorine and not combing (wide tooth comb) your hair daily. Be sure to wash and condition your hair at least once a week, twice a week is best. Use moisturizing drops or consult your stylist or hairdresser for more help.
  • Why are my hair extensions losing hair?
    First, please detangle the hair with your fingers or a wide-toothed comb gently to avoid loss. For curly hair, please do not use the comb but only finger detangling. Secondly, after washing, treat the hair with hair oil for silky and soft hair. After washing the hair, please nourish it with hair oil, then the hair will be silky and soft: Choose the wide-toothed comb; comb them gently, in order to avoid loss. Too much heat can damage the hair.
  • Could the hair be dyed and straightened?
    It is virgin hair, so it can be dyed and straightened with a hair straightener, the heat of the hair straightener should not exceed 150°C, otherwise the hair will be destroyed. By respecting this, the hair will regain its natural wave after washing it and you will keep it longer.
  • How many bundles for a full head?
    For an average head circumference, here is my suggestion: 12"-14": 2 bundles 16"-22": 3 bundles 24"-28": 4 bundles
  • What kind of hair products should I use?
    Treat the hair as if it were your own hair: Use a good quality shampoo and conditioner to care for the hair. It's important to keep hair soft and shiny. You can use gel or spray styling products to maintain the hairstyle. Olive oil will be a good choice to keep hair healthy.
  • What is their lifespan?
    The life of hair depends on how you maintain it and the quality chosen. Treat it like your own hair and take good care of it, then normally it could last more than one year (from one to 3+ years).
  • Why the hair extensions colors don't look exactly as the pictures or description show?
    Different monitors have different displays. The same color number may have a little color difference. You can dye the hair if you need a different color.
  • Can they be straightened or curled?
    Yes, you can use straighteners or curlers to style virgin hair. However, do not do it too frequently, otherwise the heat will make the hair easily dry, tangled, brittle and brittle. If you use heat tools frequently on the hair, be sure to use protein treatments that restructure the hair to prolong its life.
  • Can I dye/color the hair?
    Yes. Hair can be colored. As a general rule, it is easier to darken the hair than to lighten the hair. We recommend dyeing darker, as it is difficult for the original color to fade. If you want to make it blonde, you'd better buy blonde hair from us directly. Wrong dyeing will damage the hair. We strongly recommend that you hire a hair professional for your coloring. By coloring the hair by yourself, you take the risk of not having the shade you want. If you can't make it to a salon, please always use good quality products and test a small sample first.
  • How to distinguish human hair from synthetic hair?
    Human hair contains natural proteins. It can be seen by burning the hair and by the smell: Human hair will be reduced to ashes, and will disappear after being pinched. When burning, human hair will show white smoke. While synthetic hair forms a sticky ball after burning, and shows black smoke. Weft hair extensions. In addition, human hair may have gray hair and split ends. This is normal and not a quality problem, but just a proof that they are human-made and not man-made.
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